Privacy and Cookies – Emploshield

Privacy and Cookies Policy

Introduction

Emploshield Limited ("we", "us", "our" or the "Company") is committed to protecting the privacy of our website users, customers, and clients. This Privacy and Cookies Policy explains how we collect, use, share, and protect your personal information when you visit our website emploshield.co.uk or use our services. It also explains our use of cookies and your choices regarding their use.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, postal address, etc.
Technical Data: IP address, browser type, device information, operating system, and location data.
Usage Data: Information about how you interact with our website, such as pages visited, time spent on pages, and other site usage data.
Communication Data: Information you provide when you contact us, such as customer support inquiries.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide, maintain, and improve our services.
To respond to your inquiries or provide customer support.
To manage your account, if applicable.
To send you updates, marketing communications, and service information (if you have opted in).
To analyse usage of our website and improve user experience.
To comply with legal obligations and protect our legal rights.

3. Legal Basis for Processing

We process personal data based on the following legal grounds:

Consent: When you provide us with consent to process your data (e.g., for receiving marketing communications).
Contractual Necessity: To fulfil a contract with you or provide services requested by you.
Legitimate Interests: To analyse and improve our services and manage security risks.
Legal Obligation: When we are legally required to process your data.

4. Sharing Your Information

We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information with:

Service Providers: Third-party vendors who provide services on our behalf (e.g., hosting, analytics, customer support). These providers are required to keep your information confidential and use it only as necessary to perform their services.
Legal and Regulatory Authorities: When required by law, regulation, or legal process.

5. Data Security

We take data security seriously and implement appropriate security measures to protect your personal information from unauthorised access, alteration, or destruction. However, please note that no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law. We periodically review our retention periods to ensure data is not kept longer than necessary.

7. Your Rights

You have the following rights regarding your personal data:

Right to Access: Request access to the personal data we hold about you.
Right to Rectification: Request corrections to any inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data under certain circumstances.
Right to Restrict Processing: Request that we limit how we use your data.
Right to Object: Object to processing for certain purposes, including direct marketing.
Right to Data Portability: Request to receive your data in a structured, machine-readable format or transfer it to another service provider.

To exercise any of these rights, please contact us at legal@emploshield.co.uk.

8. Cookies

Cookies are small text files stored on your device when you visit our website. They help us improve your browsing experience, remember your preferences, and analyse site usage.

Types of Cookies We Use:

Strictly Necessary– These cookies are essential to provide you with services you have requested, which means they cannot be switched off through the “Privacy Settings” link. They enable core functionalities such as security, network management, and accessibility. Without these cookies, certain features and services may not be available.

Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and any errors encountered. This data helps us improve the performance of our website and enhance user experience. All information collected by these cookies is aggregated and anonymous.
Functionality – These cookies are used to recognise you and remember your preferences or settings when you return to our site so that we can provide you with a more personalised experience. For example, regarding the language preferences, log in details etc.

How to Manage Cookies:

You can control and manage cookies by changing your browser’s cookie settings. You can usually find these settings in the “options” or “preferences” menu of your browser. If you stop your browser from accepting cookies altogether, some features on our site may not work as well as you expect. Please note that searching in incognito mode or regularly clearing your cookies may reset your cookie settings.

The following links may be helpful, or you can use the “Help” option in your browser.

For more information on cookies, visit www.aboutcookies.org or www.allaboutcookies.org.

9. International Transfers

If we transfer your personal data outside the UK or the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, such as using contracts approved by data protection authorities or ensuring that the country has adequate data protection laws.

10. Children’s Privacy

Our services are not directed at children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 16, we will delete it promptly.

11. Changes to this Privacy and Cookies Policy

We may update this Privacy and Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

We welcome any questions, comments, complaints, or requests regarding this policy. Please direct them to our office at First Floor Office (24-28) Banks Yard, Bulwell, Nottingham, United Kingdom, NG6 8FE or to our Legal Compliance Department at legal@emploshield.co.uk.

If you suspect a privacy or security issue, don’t hesitate to contact us directly.

If you feel your concerns have not been fully addressed, you may submit a complaint about how we handle your personal information to the Information Commissioner’s Office (ICO), the UK’s data protection authority. For further information on this process, please visit https://ico.org.uk/make-a-complaint/.

Last updated: January 2025